We went for a regular eye checkup. It was like a glasses shop in the front but a full eye exam office in the store. Everyone was super nice, doctor was knowledgeable, and answered all of our questions.

They were able to get my daughter in the same day and made her feel comfortable. She usually gets a bit anxious. Very friendly staff and talked us through all the things.

They were able to accommodate a switch in the schedule for me in the same day. Doctor was thorough, friendly, and efficient. Experience was great- all staff went above and beyond expectations. Highly recommend!!!

Everyone here was very friendly and welcoming. I felt like they were actually listening when talking to the doctor with my recent concerns. We went over multiple solutions options and I felt very good leaving there.

Entire team were pleasant, professional & knowledgeable. The scheduling team went out of their way to accommodate my schedule.

Made a last minute appointment needing a new prescription for glasses. Intake was done easily online ahead of time, the desk pulled up my VSP before I got there, and the appointment was quick and thorough. It was nice to see what's going on in my eyes with a crisp HD screen.
After my appointment I scanned the shelf of the attached Pearle Vision but didn't see anything that caught my eye since I already had some frames in mind. Felt zero pressure to use my prescription over there. Great experience, will be back.

Very thorough, professional, straightforward, and efficient. I did not feel rushed and had all of my questions answered. The need for further testing was explained as well as next steps pending that testing, which I appreciated.

Everyone was great. They're always friendly and make you feel right at home. Dr. Bailey is wonderful, she explains everything and answers your questions.

I truly appreciated all the information and help the doctor gave me. Everyone in the office was very helpful and informative. I would highly recommend this practice.

Dr Kalina was very pleasant and explained what I asked about. Very happy that exam didn’t include pupil dilation! Extremely satisfied!

Everyone was very nice and very speedy. I like that I wasn't pushed by something. They have a very good selection of glasses frames I would recommend LensCrafters

The service exceeded my expectations. One pair of my glasses came earlier than expected which was really nice. I was contacted to pick them up which I really appreciated. The lady that helped me was very personable yet professional.

Great experience, staff very professional and knowledgeable in their work. The Doctor was very informative and concerned about her patients. Overall I would go back each year or every two for an exam.

Excellent customer service! Everyone is very helpful, friendly, and knowledgeable. The gentleman that helped me was so patient and accommodating. He never rushed me and was great about offering advice and information that really helped me to make my final decision regarding styles.

Doctor, assistant and front desk were all helpful and kind. My exam didn’t take long and was seen right on time. 10/10 recommend for eye exam

My husband and eye both had appointments and everyone there was very professional and nice. Great people and we had a good experience here.
3/19/24 I had a post op appointment and it was great.

Very good service and friendly staff.
Visit went well everthing was explained to me and new prescription provided

I have been seeing the Sexton vision group at the Lens Crafters in the South Hill mall for the last 3 years as my preferred provider! I can't say enough good things. From the really cool tech to the friendly staff to the personal attention and attentiveness the doctors give, making an appointment with them is a GREAT CHOICE!

The Doctor and Techs are all friendly and kind. They had a very busy day but they provided great care. Thank you all.

As always, friendly service. Good promotions for discounts. Staff is always friendly. The only thing I don't agree with is the mandatory 39$ retinal images that insurance doesn't cover. O'well, eye health is important.

The staff members that we interacted with work totally professional.. They assisted us with their new glasses and picking out frames and making sure that all was within our wishes.. I give them 5 stars break customer service friendly polite kind... My wife and I have been coming there for about 8 years well return thank you.

From reception to tech check-in to eye doctor, I am always treated with respect and dignity. I never feel like a "quick in and out" appointment because every individual takes their time to answer any questions I may have. When ordering my new lenses I was offered the best and newest products. I was made aware of various options when selecting my new lenses.

Quick service, same day appointment time. Doctor was very personable.

I am so very pleased regarding the wonderful courtesy of all of the staff and feel very gifted to have been accepted as a patient . Thank you all for your kind treatments during my visits.

My personal experience was great Dr. Sexton and his team were very respectful and responsive to my needs. This was my first time ever seeing an optometrist, and once that was known, they took extra time with me to explain what we were doing next and what to expect. The professionalism at this office was 100% on point. Thank you Dr. Sexton and team for making me feel comfortable. Jenelle Dolan

My husband and eye both had appointments and everyone there was very professional and nice. Great people and we had a good experience here

It was quick...they had my information from last time. They got me in and out efficiently with good counsel from the optometrist.

Great experience with this doctor. Quick and efficient, but with a pleasant and conversational manner. I would recommend.

Main Take-Away: Dr. Woolf is amazing and I encourage you to see him if you can. Until he retires, he's stuck with me as a patient.

Facts: I went to Dr. Woolf on 1/15/2024 for an annual check-up and he said and showed me something in my retina that should be looked at. Wrote me a referral and the Spokane Eye Clinic called me the next day. 1/17/2024 I did the retinal exam and as it turns out, I had an issue with both retinas that needed immediate care. So 1/17/2024 I got one eye done. Waiting to the next eye at the end of January.

Conclusion: Without his diligence, both retinas could have detached and I would need invasive surgery to fix them.

Also, the others working here were so nice and welcoming! Definitely going back!

The staff were amazing, the exam was quick and easy. Couldn't have asked for anything else!

Had a wonderful experience. This is why I will continue to return year after year. The lady helping me order my glasses was so knowledgeable and kind. She answered all of the questions I had and she helped me figure out just what I needed.

Excellent experience - the staff and doctor are welcoming and efficient while still allowing time for patient questions and discussion. And the glasses are great too! Thank you all.

i have been to this location on 2 other occasions for eye exams and glasses and it has always been very good service. This time I went in because my eye got scratched right across the pupil and Dr Dhaliwal was great and got me back to normal quickly.

The staff was wonderful and very attentive. Best experience I’ve ever had.

All the techs are very friendly,smart and helpful. The doctors are the best I have had in 80 years. I am thankful for them and I will continue to come back every year!

Made the appointment online quick and easy I was a new patient so I was able to do my new patient forms online as well before my appointment was so nice. The front desk ladies were supper friendly and welcoming, the appointment was quick and easy!

I am a over satisfied customer. The eye doctor I had she was amazing. She took care of me. Thank you guys a million with my vision.

Very quick with a comprehensive eye exam. Doctor was very informative and answered all questions. Staff are all welcoming.

I'm always very nervous when I have to go a doctor, any doctor. But everyone there, especially my doctor, made my visit very easy, and informative. Thank you all.

I was running late to my appointment, but I was within the 10 minute grace period and was still seen. Dr. Auyoung was very friendly, thorough, and informative! Cassandra assisted me with ordering my new frames and was a pleasure to work with!

The doctor was thorough and all around amazing. She listened and had the knowledge to help me with my overly watering eyes!

Never needed glasses in my life until now. I have a hard time reading up close and the glasses I received from them weren’t quite right. I went back in and Brian and Phil spent a lot of time with me, about an hour and a half, until they figured out the problem. I have a new pair coming to me soon. Thank you guys for your exceptional customer service.

The people who work here are all so nice and do a great job. One of the times I was in there, a guy came in who was being a karen to them and they remain so calm and collected, their customer service was really impeccable. I think they handled it well. My husband got his new prescription within 30 minutes, and his new glasses within 4 days. We were really impressed. The eye exams were easy and they don't dilate your eyes, they use the newest technology and it gives them images of your eyes, which they show you in your exam.

Everyone was was respectful, efficient and helpful. The person helping with new frames for my glasses was especially helpful and went out of her way to find the best fit and price for frames without nickel due to my allergy to them.

Friendly staff, all very professional and helpful. Each person treated as a person not just a face. I would recommend your office in future. Thank you.

It was fine. No one had name tags or any way to identify them so I can't say who was who, but the person sitting at the desk was really friendly and polite. The person who took my images was cold and mechanical and could work on their people skills. It might help if they had name tags or told us their name to be more personable.

Had a great experience every one was very helpful. I had three eye appointments (One for me and one for each of my boys) and three pairs of glasses to get. My youngest son is very energetic and they were very patient with him, they gave him a coloring book and crayons which was great because then he just sat content while I tried on glasses after his had been picked out.

I have esed this group for several years 2015 to present. I stopped using them because they didn,t us my insurance. since I change my insurance I can use you again
Ok keep up the good things. sorry You don,t use tri care for life

Sam was super friendly and approachable. As soon as I walked in he immediately came to my help. He knew exactly what I needed and helped me out. I highly recommend!

Everyone was extremely friendly! Exam was quick and doctor made sure all my questions were answered. I left extremely pleased with my experience. Highly recommend!

My visit was quick and pleasant. All of the processes were clearly explained to me, the staff was so nice and helpful. Highly recommend.

The sales person that helped me was super cool! She really helped me pick out nice frames without being overly pushy or all up in your face and I appreciated that so very much!!! Everyone there is super nice and extra helpful!!!

I’ve been wearing corrective lenses since I was in the 2nd grade, and in all of that time since, I’ve never met an eye doctor as thorough and knowledgeable as Dr. Bhangu!

She really worked with me and took great care to ensure I got my precise prescription, showed me imaging of my eyes, shared all options for contact lenses, informed me of conditions I could be at risk of developing and let me know what I could do to be taking even better care of my eyes without any judgement or condescension. I got the sense that she truly has a passion for her work & dedication to her patients.

From the nice young man that checked me in - to the Doctor herself and your Store Market Manager Alicia and her trainee - I could not have had a better experience! Everyone was so helpful and kind and the ladies helped me to pick out my new glasses which I truly appreciated their honest input. Definitely recommending this place to my family and friends!
Ramona Lynne Bromley

Quick, gentle, and friendly. Everything you want at an eye doc office. The sales staff were very patient and honest when picking out frames (which is hard to find). I’m a very indecisive person so it was really helpful to have someone tell me what genuinely looks good on my face shape and what does not.

All of the staff were very friendly and welcoming. Usually I hate the process of eye exams and choosing new glasses. Elise was so helpful and very patient. She was able to crunch numbers and help me stay in budget.

Professional, helpful doctor who answered my questions. Good choice of glasses and the person helping me choose frames was very helpful. Easy to get an appointment. Lenscrafters glasses are the best in fit and prescription, I wouldn't go anywhere else

Your practitioners are extremely skilled. Your equipment has data the art. Most of all I was impressed with the young man and young lady out in front every reception they were extremely helpful in all of the stuff I was trying to get accomplished.

It was just wonderful. From the time I walked through the door. I was greeted by a friendly young man who checked me in. The young lady that did my test was friendly as well. Dr. Jasmeen Bhangu, is simply awesome. Since I’ve been coming here my experience with her has been the most positive.

I had trouble getting the proper prescription with another optician in town. I'm 50 years old, have been wearing glasses for 41 years, and was told my eyes made a 50% improvement. Baloney. One visit to Sexton I had reading and distant vision. My Doc was amazing. Thank you.