It had been a very long time since my last eye exam and I had concerns about my aging eyes. The optometrist patiently answered my questions and was very reassuring. I’m looking forward to trying progressive lenses for the first time with my new prescription. The person who performed the retina scan and glaucoma test was also super friendly and efficient.

Dr. Erick Auyoung and all his staffs are excellent. I don’t have to wait hours and hours. They treated me as their loyal patient. The Lens Crafter workers are great too, they all work fast too and treated me as their loyal customer to help me pick my eye glass and sun glass. I’m very happy with them.
Margaret D. I.

Dr. Bailey was amazing. I have anxiety about vision exams and she was very patient and kind. Took her time and explained everything to me and didn't feel rushed out of there. Highly recommend to anyone and everyone.

All staff members were very welcoming and friendly. Zander was really great, easy to talk to, and kind. I felt very comfortable and respected, which leads me to refer friends and family here.

I am so thankful for the offices that do not force masks any longer. I refuse to go to any office still enforcing these ridiculous games. I will always take my business somewhere that respects me and my choices.

This was the best experience I've ever had with an eye exam. Fantastic employees. There was some newer technology I was unfamiliar with, and the staff took time to explain each step in the exam and thoroughly review my results with me. The doctor spent time answering my questions, and I was in and out in about 45 minutes but never felt rushed at any point. I was also thrilled that I was able to leave my exam with a trial pair of contact lenses. As someone with terrible vision and astigmatism, I usually have to have trials ordered and come back in a few days to pick them up. To have the right brand and prescription on hand was such a pleasant surprise. Would highly recommend this office!

Everyone at the clinic were kind, courteous and efficient. The Eye Doctor I saw was very efficient and was open to me asking questions and she gave concise and clear answers! I was very pleased!

I went to the wrong LensCrafters for my appointment by mistake, so going to the correct LensCrafters would have made me late, so I called and told them what I had done. Sexton Vision Group had no problem rescheduling my appointment on the same day and fitting me in! The eye exam was quick, through and they had the latest equipment making it an even better experience!
Then the fun part was picking out my new glasses! The sales staff is fantastic, friendly and they have plenty of ideas of what I'm looking for in the latest styles in eyewear. Helping me pick out a pair of glasses, and she was patient and advised me what kind of glasses I needed. Knowing the size and style made it so much easier. I'm thrilled with my new glasses!

Best eye exam and health check I have ever had. Best technology in town by far! The staff is always the kindest and the doctors are helpful and understanding of my needs. Will keep coming back year after year. I will refer all my friends and family to Sexton Vision Group.

The staff at the Sexton Vision Group is amazing! They worked their schedule around to give my niece instructions with contact use. They went above and beyond and were patient and kind. I highly recommend this clinic.

I moved here from Mississippi and I was very nervous about going to a new eye doctor. This facility is fantastic. They are so friendly and the staff is very helpful. I love Dr. Kim. She made me feel at ease right away and explained every thing she was going to do. She even offered some suggestions to questions I had. I am so happy that she will be my new eye doctor.
The staff in the optical side were just as nice and helpful. They helped me pick out frames that were for the shape of my face. I was so happy about that. I would recommend this facility to anyone looking for a new optician and a place to get new frames. I would give all of this 10 stars if I could.

Dr Raychel Kim goes above and beyond to insure you have a great experience with your eye exam. She doesn't rush you out of the office. Any questions you have during or after the exam she will take her time to explain everything so you'll understand. She'll tell you the medical terminology but then explains it so you'll understand as well. I've seen her for the last two years and each time she has made my experience better each time.

Very friendly staff, easy to make appointments on-line or by phone. Second time we’ve seen this doctor and we really like him. Love that they do the images of the eye rather than dilation.

Sexton Vision Group/ Tacoma's staff, every single one of them were professional, personable,
polite and good at what they do.
I felt like I was in very competent hands, from start to finish.
I was very impressed with my visit and will not hesitate to return for any further vision concerns.
Whoever is responsible for the hiring of the staff is to be complimented. They have a good sense of what quality personel is all about.

Highly recommend. Very attentive and comprehensive eye exam, the eye ware section was far better than other stores. Customer service was fantastic (thank you Karen).

I had an eye exam I'd been putting off for more than a few years. The whole team from the front of house to the assistant to the doctor were all top notch professionals. They answered all my questions and explained things clearly.

I would recommend The Sexton Vision Group to anyone who has been putting off their eye care for too long or if you just need your yearly check up.

I had no appointment just walked in they saw me, and while I waited the lovely Elise put my lenses from a broken pair into a new frame and I was able to see until my newer pair come in. Even better was my new eye dr, he explained things to me that I have been asking about for 4 yrs. What a find, right in my own backyard!

Excellent service. They explained everything in a way I can understand and made sure I was comfortable during testing. Will definitely keep coming to them for eye care.

Dr. Bailey is very professional and knowledgeable. She takes adequate time to answer all my questions or to address issues. You will not be disappointed when relying on her as your optometrist. Support staff were great as well. My only slightly negative comment would be regarding the Lenscrafter sales people. They tend to push a little too aggressively and their glasses are high end which means very high pricing. They did respect my decision not to buy at this time and backed off. However, overall the experience was awesome.

Super friendly staff, great service! Would definitely recommend!

I came in over an hour early. Totally my fault, however they got me in right away and were so very kind. The examination was thorough and efficient. The staff was very friendly. I highly recommend this establishment for eye exams.

I had my eyes examined with your group several days ago. I was impressed with the cleanliness of the facility and with the personalized customer service. OD Raychel Kim was exceptional. She is charismatic and knowledgeable. She took the time to explain the process and answered my many questions. Great experience!

Was very pleased as it was a very efficient appt. From check in, being seen to walking out the door was all of 20 min. Staff was very polite and helpful.

The best eye exam experience I have ever had! The staff was so friendly and informative. The doctor actually cared about my weird prescription. Will forever go back as long as we live in Washington.

I couldn't be happier with Dr. Kim. She is very personable, kind and knowledgeable.
I appreciate her service.

What a wonderful experience! From my initial contact through the VERY thorough exam, I was treated with respect. Skilled technicians. Doctor answered all of my questions. I wouldn’t hesitate to recommend Sexton Vision Group.

Lydia was awesome! She showed my wife and I some of the best customer service we have ever received from anyone. Lydia spent time assisting us with our selections, ensuring we would be happy with our purchases. But also the Optometrist provided great information and educated my wife and I regarding eyes and eye care all while getting our prescriptions set. Thank you Lens Crafters staff, we will be returning for business.

Wonderful, professional, and clean clinic. They were very swift and thorough. When I had questions, they paused to answer them.

Everything went smoothly, and the doctor was good about explaining everything to me. Everyone was friendly and accommodating.

Everybody was so absolutely Pleasant and a pleasure to talk to. Very informative and answered all my questions very knowledgeably. It was a very lovely experience and I was very pleased.

Tara is awesome! Great guest relations. Everyone there greeted and guided me. Genuine and sincere. Thank you all

I lost my glasses on a recent vacation and had to get new ones. The ENTIRE team at SVG and Pearle Vision were to notch. The source was very clean, very inviting and relaxing. Dr. Kim was very sweet to the time to joke and just chat.

10/10

The examination was thorough and exceeded my expectations. I left feeling that any concerns I had about my vision were explained in a manner that brought me comfort. A truly wonderful experience.

Gone to Dr Sexton for 3 years. He is attentive to details & provides the continuity of care I need. The facility has the most sophisticated equipment to collect data about one’s wholistic health.

The technical support staff was efficient and performed the measuring in a friendly professional manner. Both the doctor and technical staff answered questions in a manner that promoted understanding. I definitely will continue to use this office for my vision needs and support.

DR. DARNELL CHANGED MY LIFE!!
I went in for a routine eye exam and Dr. Darnell diagnosed me with a degenerative eye disease called kerotoconis. It is something I have had for years, and even with yearly eye exams, none of the optometrists I have seen diagnosed it. Unfortunately there is nothing to reverse the damage. She directed me to an eye surgeon who performed corneal cross linking for me. It stops the keratoconus from getting worse and rounds the eye, so glasses are more effective. The procedure was a success, and with new glasses, I will see better than I have in years! Because of Dr. Darnells knowledge and experience, I have her to thank for stopping me from going blind. Thanks for being amazing Dr. Darnell!!

The staff was knowledgeable and courteous during my eye exam. I appreciate the new equipment that eliminates having to dilate my pupils. Seamless experience! I will continue doing business with them!

Dr. Kim was wonderful — she worked efficiently, patiently walked me through what was going on (in regard to the check up process as well as the overall health of my eyes), and her relaxed and friendly manner put me completely at ease. It had been a long while since I’d last had my vision checked but this experience turned out to be thorough yet short and sweet. Thank you!

Friendly and helpful atmosphere. Really liked Courtney and Dr Darnell is great. She explains everything. I feel lucky to have found her.

I have been seen at Sexton Vision Group for several, most of which I've had the pleasure of having Dr. Bailey as my optometrist. The staff is always friendly and , actually, remember you visit after visit. I feel well taken care of and confident in the services that I receive. I would definitely recommend Sexton Vision Group!!

Quick and efficient process from start to finish. The eye exam itself was great and the fastest I've had in 20 years. Because they use the imaging technology to take a picture of you eyes, dilation is not needed. The gentleman that helped me order my glasses and frame was very knowledgeable and was able to pull up my insurance, make calculations, and give me the price up front for what I wanted without any pressure. Great experience overall.

Very clean. Staff was very helpful and pleasant during my first visit. Hours are great being open 7 days a week and late evenings. Happy they do contacts and glasses as I switch between the 2. Highly recommended!

The doctor was fabulous! He explained everything so well to my girls and even let my older see how my younger one (who needs glasses) sees. Definitely recommend Dr. Auyoung!

First time ever getting an eye exam done. Everyone there was extremely helpful. Dr. Woolf was very nice and so was their staff who helped me. Picking frames out was a blast too! Many staffs were willing to help me when needed. Will be going here again!

Dr. Kim was awesome, friendly, professional and thoroughly explained results of the exam, what that means and offered choices. My visit was well organized and smoothly run from start to finish. I would definitely recommend coming here for routine eye care/exams.

Very positive energy by the employee. Made the testing enjoyable. I will highly recommend Sexton Vision Group.

Best optometrist visit ever! Dr. Darnell and staff were all very personable, knowledgeable, helpful, and professional. I was treated like a valued customer by everyone. All my questions were answered, I learned a few new things about my vision and future options, and I thoroughly enjoyed my visit. Highly recommended!

The doctor was very kind to my daughter and explained everything related to her care very nicely. Would come back again for care and the staff while getting glasses did a great job as well. Thank you!

Staff was friendly. Doctor was quick but very thorough and had a great experience. The only thing I could say I disliked was that mid exam they had me pay for the exam before it was done. I've seen the optometrist since I was a kid and I have never been asked to do this. This was the first time I did not have insurance, but they did inform me of the cost and told them it wouldn't be a problem. It gave me vibes of be judged and thinking I wouldn't be able to pay for the exam. Still rated them 5 stars because I understand it's a business and after the pandemic things have been different and it might have been a precaution.

Anna and Allison were very helpful in helping me find the glasses I would be confident wearing. From entering your store at the Northtown Mall until I walked out of the store I was treated well. I'm going to only have my optical needs taken care of there.

It was a great experience as always The doctors funny engaging and polite. She's also very thorough. She answered all my questions and provided a solution to an additional problem I had with my eyes.

Dr. Sexton and his staff are conveniently located inside the Pearle Vision store by the Tacoma mall. They were all gracious and welcoming and took care of me quickly. The front office staff even researched if my vision insurance was still in place (I wasn't sure) so they could reduce my out of pocket expense. I had tried another optical office that I had used in the past, but they were scheduled out months from now. I was able to make this appointment at the time that I wanted rather than having to wait. Highly recommend this eye doctor and his office.

The Doctor was so nice and welcoming. Loved her energy. Sent out to friends go see her she is breathe of fresh air.

LensCrafters at Spokane valley is simply the best. The staff are friendly and knowledgeable and really know their stuff. They had so many options to choose from and their technology and process help to create such a high end finished product. I will be going to lens crafters forever.

Exam started 5 minutes prior to my appointment time. Always a pleasant suprise. Had all tests done, saw my Optometrist, lenses and frames ordered and out the door in under a hour!

The staff were all super friendly and helpful. The doctor listened to all my concerns and addressed them. Will definitely go again

The manager Bryan, the techs Porsha and DeDe, and Dr. Kim were excellent!
I highly recommend them to my family and friends and anyone else who wants superior professional care. They all know their jobs, explain everything to the patient so we know what they are doing and why they are doing it.
Dr Kim is without a doubt one of the best doctors I’ve been to for a long time. If you want it done right and value your vision see this team!!!
5 stars is an understatement, double that and it still wouldn’t be enough!
Happy patient!!!

Easily one of the best customer service experiences I have had in this town. They were extremely busy but still managed to maintain 5 star customer service the entire time. I haven't received my glasses at the time of writing this, but the care they put in to getting accurate measurements and explaining everything gives me faith that they will be worth the money. Thank you so much, honestly a breath of fresh air.

Great place. Helpful, friendly, professional staff and doctor. Strongly recommend it.

I am very pleased with Sexton vision group. My family and I have been seeing them for 10 years now. Dr. Sexton diagnosed my youngest with Uveitis a few years ago and they keep a close eye on her. I recently had an emergency (scratched cornea). Called and left a message (as it was closing time in 10 min). They called me back right away to let me know they were closed but could get me in first thing the next morning. The whole office staff is always kind, friendly, and knowledgeable. I highly recommend Sexton vision group.

I have worn glasses/contacts for 20+ years and can honestly say my interaction with everyone at Sexton Vision Group was probably one of the best experiences I have ever had going to the eye doctor. Each person took the time vs making me feel rushed from the moment I walked through the door. The Dr was very helpful on the best contact lenses for me and my needs vs trying to persuade me to get a more expensive daily use lense. He was also extremely patient as I asked multiple times to switch views to ensure I was choosing the clearest option. I appreciate experiences like this and look forward to going back next year.