Everyone I had contact with were so friendly. Everything went like clockwork. Your Techs knew exactly what they were doing and explained everything perfectly. The doctor was friendly and efficient. I appreciated their professionalism so much, such an incredible crew.
Thank You Once Again!

Everyone was very friendly and not pushy at ALL. We were there for an exam (the doctor was awesome with my boys!) and it went quickly and easily. When we said we weren't getting frames there (too expensive and our insurance is not accepted there) they weren't upset at all. In fact, they even suggested other places to purchase frames that may accept our insurance or that weren't as expensive! LOVE that!

Dr. Kim was absolutely amazing. First time seeing her and she was friendly, knowledgeable, and supportive of my thoughts and ideas of what I wanted to try when it came to contact lenses. She made sure I understood the type of lenses I was trying and best lighting when wearing them. Looking forward to many future exams with her.

Arrived 10 minutes early and was taken in for my exam, the young lady helping was nice and professional.
Didn't take long as the eye Dr was right along in no time. Caring and helpful, great experience

It was a amazing experience! We were greeted then never once felt like they were trying get to another customer. They were helping with all our needs! I only wished they would explained a bit more each areas what issues was covering and how much but with there services and personality I still giving them 5 stars felt like we were appreciated and not just another number!

Dr. Kim is a vibrant, knowledgeable addition to the team. She actually makes an eye exam fun! Brian is skillful at the helm of the appointment desk and the intake assistant (sorry that I didn't remember your name) does a wonderful job of transferring the information that you give to her to the doctor.

They were very helpful and friendly. The staff is awesome i think the gal who helped me was named alycia? just a great place to go!

The staff was lovely and fit me right in for my overdue eye exam. They were super nice, friendly, and helpful with picking out a new pair of glasses! Would recommend!

The girls at the front desk were so welcoming and will to answering any questions I had. The rest of the staff were friendly and the apt was quick

Dr. Bailey was very nice and knowledgeable. The sexton group has been great. The entire staff in the exam area was extremely friendly and made you feel welcome sand appreciated. They were very helpful with information on the new style of contacts for me.

I highly recommend Dr. Sexton's office. 1. Very easy to schedule the appointment online 2. Courtesy call reminder 3. Smooth check-in and no wait 4. Dr. Sexton listened to my concerns and addressed them in my prescription 5. Dr. Sexton uses a device to measure carotenoids so to help with early detection of macular degeneration 6. shares a location with Pearle Vision so convenient to shop for frames

The staff at Sexton Vision Group are always professional and friendly. They explain what going on with your vision so that you can understand. They are really great!!!

In and out with excellent service! The quality of equipment is on point and the staff understands how to utilize everything available. Well besides the eye blowie thing🤣

Always great experience. My husband and I have always been treated with respect, efficiency, and professionalism. The staff are very nice and patiently answer your questions and concerns.

I loved the doctor! He listened to my concerns & was very knowledgeable of my eye conditions. I feel confident returning for continued care. The support staff was also amazing. My favorite part was NOT having to dilate my eyes! We’ll worth the visit. Thank you!

All the Employees are joyful and helpful. They are always making sure you can save a little money. If it's with insurance or any great sales. Eye doctors always kind and giving you all information about your check ups .

Been a patient for years. Always prompt, courteous service with knowledgeable OD's and the latest in diagnostic equipment!

A class act!

The eye exam was quick and easy. Everybody was so kind and helpful!

Have to say, I was very impressed how this clinic’s treats their new patients from the start. From scheduling with high levels of communication and transparency to providing genuine advice and concern for my health, really applaud this clinic. I had a horrible experience last year at the Lens Crafters at the Tacoma Mall and glad I came here. The doc knew his stuff, broke down images in terms I could comprehend and provided details behind his recommendations. I have recommended my friends to check this place out. You should too.

The doctor was amazing, and the young lady who took the tests. The person who was going to help with the insurance and finding glasses was rude. She also told me I had so much for frames, and had to pay a large amount for my lenses. She lied! I went elsewhere, and my lenses are covered 80%. They give excellent and thorough eye exams. But, then try to rip you off. I would go there again just for the exam! (The Sexton group is separate from Lens Crafters)

What a wonderful visit! I scheduled an appointment and got in 2 days later instead of several weeks/months later. Everyone was super friendly and made me feel welcome and comfortable. The technician explained everything she was doing when taking the digital images. No dilation meant no pain from bright lights. The doctor showed me my eye images and explained what was what and fitted me for corrective lenses that are going to be AMAZING compared to what I'm wearing now. The ladies at the front counter helped me find the frames I wanted, made sure they fit well, double checked the prescription and my information and helped me out with insurance. It was a much shorted visit and better service than the last vision center I went to. I definitely recommend scheduling an appointment here

Great place! Dr and staff provided excellent service. Latest technology made exam fast and enjoyable. Very happy with total experience.

The staff is professional, courteous and upbeat. It makes your visit a pleasure to have your eyes checked. Dr. Kim is very knowledgeable and communicates your issues and options well, sprinkled with a sense of humor that's refreshing and takes away your anxiety.

I took my 8 year old here. He has pretty severe anxiety, and was terrified. Dr. Kim and her assistants were so sweet and super understanding of his fears, and he was very happy and relaxed by the time we left. They were lovely!

We had such a great experience getting our eye exams and shopping the LensCrafters in the South Hill mall. The entire staff was super friendly and helpful, they took the time to answer all our questions and ensure we got the most from our insurance benefits. Overall wonderful experience.

The staff is friendly and was very thorough when explaining my insurance benefits! They're technology seems very up to date. I didn't have to get my eyes dilated and I was able to purchase my contacts same day! Definitely coming back!

My exam was with Dr. Kim, she was very friendly and super helpful. She made it easy for me to ask questions and understand my exam better. After my exam, Alan helped me find the right glasses and then I was done. Super easy going process and the staff was very helpful!

I have always had very good experiences with the Sexton Vision Group. Every employee has gone out of their way to accommodate me and my wheelchair. I would highly recommend them to anyone looking for an optical physician!

Dr. Kim was very friendly with such a cool personality who listens to my concerns and doesn’t make you feel like you’re being rushed. From checking in to checking out, everyone was awesome! Thanks!

I really enjoy having Dr. Bailey work on my behalf at SVG. She is so thorough, knowledgeable and very easy to talk to..... taking the time to fully explain any issues to me. You can't go wrong putting your vision health in her hands. And a big thank you to the whole SVG team. Awesome job!

Always professional, clean and efficient. Gave thorough exams with latest equipment that eliminates the need for dilation!

Everyone there was very helpful! They were able to diagnose the problem quickly where other establishments could not!

I really appreciated the friendly, professional and helpful customer service. As a first time prescription glass buyer Rocky took his time and explained things I didn't even think of asking about but am glad I now know.

appointment didn’t take long at all and they were able to get my lenses switched in only 20 minutes! very good customer service

Dr. Woolf and his staff were wonderful as we struggled over several weeks of trial contacts to determine the proper type of contact lenses and the correct Rx because I am dealing with developing cataracts in both eyes and an astigmatism in my right eye. They were all so patient and truly went the extra mile.

Elise was wonderful to work with. Returned every phone call, went above and beyond the “call of duty”. Sam stepped in and was a great benefit as well. Great experience

Everyone was so nice! I really appreciated that the doctor listening to my complaints and didn't write off what I was saying. I'd been to a different Optometrist a year ago who couldn't find anything wrong with my eyes and sent me on my way. Needless to say that didn't happen here - they listed to me and saw what I was talking about and we have a treatment plan set up! My eyes already feel better just one day into treatment.

Dr. Bailey was excellent! She very clearly knows her field and was excellent at explaining and answering all of my questions. At other offices in the past I have been frustrated by the eyeglasses examination often feeling rushed and expected to quickly answer questions of “picture 1 vs. picture 2” That was not the case with Dr. Bailey. She gave me the impression that she, as much as I, really wanted me to get my comparisons right for the very best and accurate eyeglasses prescription. She was patient, knowledgeable, understanding, and very professional.

Excellent service, fast, efficient, thorough and very friendly. Dr. show the pictures of the eyes, talks about what he sees, and reassures me that all is well. I love the time spent explaining things and comparing past and present pictures. No waiting at all. Excellent experience.

Dr. Kim is wonderful! My whole family went together for our eye appointments. She thoroughly explained everything and listened to all of us about our concerns. Also, the staff at Lens Crafters were very patient and helpful too.

I had my appointment on July 16, 2021 at 11:40am in Tacoma. As soon as I walked in I was greeted and directed to the front desk. Miss Porsha checked me in and did some eye exam and had me ready for Dr Kim. Dr Kim was so sweet and very knowledgeable about her work. She make you feel so comfortable and always ask if we have any questions or concerns. Also Jasmine who works with you on ordering glasses and contacts lenses side were also awesome. She takes her time with looking through the glasses. The whole office staff was very professional and nice. My overall experience was excellent. I will recommend them to all my friends.

The services that were provided to me were effective and efficient from start to finish. As soon as the medical assistant walked out of the room, the provider walked right in and was ready to see me. The contacts prescribed did alleviate the redness and dryness that I was experiencing with the old contacts I wore from another clinic. Although, the newly prescribed contacts were a bit expensive but I love how low maintenance they are. I would put them in and then dispose at the end of the day. Their eyeglasses were pretty cute and at a decent price, I’d say.

Appointment on the same day that I called. Courtney was so knowledgeable about what was covered under my insurance (which was EVERYTHING). Alicia was wonderful with initial exam. Dr. Woolf was so informative and introduced me to “dailies” that I could throw away every day because I have such severe allergies. These lenses also save me tons of money on cleaning solutions. He also gave me more specific information on my cataracts. They then gave me a 10-day supply of trial contact lenses to ensure a proper fit and prescription before I order a one-year supply. I could not be happier.

I was pleased with most everything at the office with the exception of being told b that my glasses will take 2 weeks. I responded to the normal ads of Lenscrafters with same day service, even though I wasn't needing them for a couple days. Maybe I read the internet ads wrong. I was told the the corporate office didn't think having an on-site lab was worth it. That's a shame. If I wanted to wait 2 weeks I would have stayed in Post Falls.

I saw Dr. Auyoung for a vision exam and new contacts. He was very thorough and was very nice, friendly and easy to work with. Now that I gave gotten my new contacts I can see so much clearer and I couldn't be happier!
He even showed me the imagery of my eyes which showed the health of my eyes which was very interesting. Thanks so much!

Everyone is friendly and accommodating. My husband has been dealing with an issue for a long time and Dr. Bailey is the first to listen to what we are saying and take into consideration what we would like to try. She's caring and conservative, but open to hearing your thoughts. The offices are spotless and social distancing is taken seriously.

Been here multiple times now, and other than the extremely sweet, direct and professional lady who walked me through the initial tests, I've seen 2 different optometrists and they were both kind and helpful as well. Love this place and how quick the appointment went, but still had all my questions answered and needs met. Will recommend a thousand times over.

Both departments of glasses and contacts are very professional. A little on the pricey side with the products but they have other benefits that other places don't have. For example, unlimited frame and lens replacements for have the price than other places whom only replace in a one time deal. Do you research and you will love these guys.

Dr. Auyoung was fantastic. My experience with contacts hasn't always been the greatest. My eyes dry out a lot and due to my astigmatism my options left me limited. I only use them sporadically. He fitted me a new brand and tried out a few before getting them just right. I'm impressed! I've worn glasses for 30 years so this isn't my first rodeo. I can't wait for my new glasses to come in!

Great customer service! The Doctor was amazing and she made me feel so comfortable and taken care of!

Friendly staff. They were efficient and I didn't have to wait around a long time or deal with chaos. I liked that a lot. Everything was clean, staff were masked. I like their equipment was up to date and they didn't have to touch my face or anything.

I brought my 4 year old for her second eye exam. The entire staff was wonderful. They addressed her and not just me, which made her feel important. We had a bit of a wait as things were running behind, but my daughter had fun trying on all the pink frames she could find to fill the time.

My appointment on May10, 2021 was my best ever experience all because of the staff and Dr Darnell at the North Town Mall location in Spokane. I was put at ease by her joyful personality, sense of humor, and easy professionalism. Thanks for the relaxed experience. I’ll be back.

For my first visit to the office, the staff was very friendly and helpful. Everyone was following covid guidelines and the workspace was clean and professional. The staff was very helpful with answering any questions I had. Upfront cost and fees were available to me and the staff was great at helping me get my eye exam and picking out frames. Had great and welcoming conversations with everyone. Definitely recommend if you need an eye exam or a new pair of glasses.

I felt that the staff was very helpful very pleasant. It was my 14 year old daughter's first eye exam appointment so she was pretty nervous and pretty scared and they made her feel comfortable and Addie's. Very very good staff clean office. A little expensive but Overall fantastic experience.

A totally positive experience. The doctor and staff were all highly personable, knowledgeable, helpful, and professional. I felt like a valued customer throughout my entire visit. Definitely a good choice!

Service far exceeded expectations. Very kind people. Holly was efficient and funny - a joy to do business with. Dr. Sexton was fantastic with communication! He explained every aspect on which we touched. Felt totally at ease with him. Absolutely grateful to have such a skilled doctor work on me! Nicole has an eye for what fits a person’s face and saved a lot of time by picking out frames that had a chance to work. The gentleman who was working with the tools, was able to re-attach the stem on the spot.
Friendly, competent, good-at-their-core people who provided an amazing experience! So happy I went there. I found a gem! Thank you team!

I really feel comfortable here! Everyone is so kind.
Dr. Common got me dialed in and I feel so comfortable wit h my vision when I leave there!

The ability to buy glasses right after an exam is a nice feature too! I was very happy with my eye exam here. I tried another place and had to pay out of pocket because my insurance covered the other exam! This was definitely worth it!

The staff was absolutely amazing at the Tacoma Mall location. I went in to get contacts for the first time, no more foggy glasses!! Everyone was so friendly. I was a little nervous being 46 and first time for contacts. I have some small challenges with my sight and eyeballs and didn’t know if contacts where even an option. They were an option and wow what an amazing difference. I can’t recommend this place or give them enough stars. They were so patient with learning to put them in and take them out. Even with my frustration, they were so reassuring and really sweet. I hope everyone gives these guys a try. You will fall in love with all of the staff.

Had to get my sons prescription updated. The doctor was super patient with my kiddo and his new glasses were ready to pick up in less than an hour. The manager helped us and was so kind. The service here couldn’t be better. Highly recommend. And my son loves his new glasses. He says everything is in 4K now lol