All the employees , and the Doctors always explained to me what was being done at the time, and answered all my questions. Great group of humans !
Special 'shout out' to the young woman (I can't remember her name) when I came in they were short staffed, which was made the fact that a bunch of patients came in just about the same time. She handled all of this with calmness, concern, helpfulness (on the run!) to all patients. She's awesome!!!
This was 10/28/24 Monday

I really like this place. Great office! Staff is great! They were very informative and thorough in my exam. Appreciated. Ty

Honestly super nice people and they're fast and easy to work with, and to the people who complain about the 49 dollar fee, you realize that insurance doesn't cover everything? Most of the time, they don't cover retinal imaging, it's fairly new and paying 49 dollars for their excellent service is worth it either way. Be lucky you're not spending 300 like it usually would be...

My first experience at this eye care center was fantastic. The service was not only efficient but also exceptionally friendly. They utilize cutting-edge technology to thoroughly assess the health of your eyes, which gave me great confidence in their care. I highly recommend them to anyone seeking top-notch eye care.

This is a great office. They assistance from the staff is prompt and informative and friendly. I love the selection of designer frames and all the latest options for glasses. Great office!

Everyone was great. Friendly, got things done. Great experience.

My experience at sexton vision group was great! The doctor was wonderful. She explained a bunch of things to me and how my eyes got worse, and Maya my technician was helpful, thoughtful and considerate. She was very kind throughout the entire experience. Can I get a yeehaw brother! She even thought I was funny 💀 but really she’s built different. One of the best people I’ve ever had tickle my eyelashes

Very friendly and attentive. I appreciated the doctor telling us what to expect and prepare for in the future. When we chose a pair that my daughter loved it was out of our price range, they helped us find one that was nearly identical but in our price range. It was overall a good experience for my daughter’s first ever glasses!

Dr Stephan is knowledgeable and professional! She makes you feel comfortable during the visit. Her assistant, Raine is friendly and efficient! Both made my visit very enjoyable!! Thank you!!

I had an excellent experience at Sexton Vision Group! The staff was punctual, and I was seen right on time for my appointment. Doctor Erick Auyoung was incredibly thorough, taking the time to explain each test in detail, which really helped me understand my eye health. They also gave me great advice on how to care for my vision moving forward. I felt very comfortable and well-informed throughout the entire visit. Highly recommend to anyone looking for a professional and attentive eye doctor!

As an engineer, I appreciated the efficiency, high level of competence, and the friendly demeanor of everyone. They were thorough yet managed to complete the process with minimal delay. I would rate them 9 out of 10, only because I believe there’s always room for improvement.

Have been coming here for my spouse and I's yearly eye exam for a few years now and have always felt like the staff here are all very patient and knowledgeable. Specifically want to give thanks to Dr. Dhaliwal as she is always up to date on our previous visit history when come in and takes the time to answer all our questions !

To the front office’s staff, technician, the doctor, the wonderful staff member who helped me pick out my glasses and his funny manager this lens-crafter was phenomenal in helping me get new glasses for the first time in 10 years

Good experience. The Dr. Was a little behind, but on a Sunday that's not surprising. They were professional, accomodating and reasonably fast and the Dr had my prescription on point within 10 minutes

I had a wonderful experience from the exam to purchasing my glasses. Prices were reasonable. I would recommend Pearl vision. They made getting my glasses easy. Staff was very helpful and easy to talk to. There was absolutely no pressure to buy anything that I did not want. Thank you Pearl Vision.

The doctor spent extra time explaining my eyesight and the intricacies. It was a really informative appointment. Not your usual five minutes out the door that you’re used to in healthcare these days.

Everyone at this LensCrafters is super kind and compassionate. The whole process was explained amazingly to me and I never had any worries or concerns about what was going on. Loved my experience, would definitely recommend.

It has been years since purchasing new glasses & I was nervous.
The staff immediately put me at ease & made the entire process quite lovely.
Rouhi gracefully guided me through the steps & Hi-Tech machines. Jasmine Stephan, OD was darling and helpful in answering all my questions.
Cassandra sweetly helped navigate through the available lens & frame options.
I am very excited to experience my new view of life!

Great people. My wait time was very minimal, after my test the doctor explained everything so I could understand it. All the staff there is wonderful!!

My visit with LensCrafters was a very nice visit and the staff and Dr were very professional and friendly I also can't wait to get my new pair of glasses with a designer frame with a reasonable price

Clean. Professional store and staff. The exam tech and doctor were very nice and take the time to explain the process and results. Sales staff very attentive to listening to my likes and dislikes to find the right frames for me.

This is my first time in this clinic, the staff are very nice, I didn’t wait to long the doctor exam my eyes gave me drops, and I have another appointment coming up. The doctor is awesome.

My appointment was efficient and friendly. Almost no waiting. The doctor that did my exam was great. Excellent explanations of my condition and concerns. And, very warm and personable.

Awesome experience. Very helpful and insightful for setting up eye wear for my needs, working thru the best value, and exploring the best money saving deals. Very thorough eye exam and brought to my attention issues that I haven't been informed of by other optometrists. Highly recommend.

Clean and fast service. The employees are all so nice and friendly, including the doctor. Very thorough and thoughtful.

This was my first experience using LenseCrafters and I was quite pleased with Allison’s help, patience and professionalism! I highly recommend Allison & LenseCrafters.

Everything was very professional. I was greeted promptly when I checked in, did not wait long at all to be seen, and had my exam finished in a blink of an eye. I felt that I was valued and my time was of value as well. Thank you so much!

The staff here are top notch 💯
The doctor and nurses make me feel comfortable, and know what they're doing . At home even!
Best eye clinic I've ever visited. Did I mention, the wide variety of frames to choose from?

I do recommend them! Friendly staff and even though it was a very busy day, there was very little waiting beyond my appointment time. They treated me with respect, and I appreciated that!

We had the best experience at Lens Crafters in The South hill mall. Cassandra went above and beyond by scheduling my family and making sure the process was smooth. She made sure to be part of the process from begining to end. She, Logan and Lydia also helped in selecting glasses. At one point I was hot. Cassandta even had a mini fan yhat she let me use. We are always going to use Lens Crafters for our vision needs. Thank you Cassandra for helping our family!

Best Regards,

The Muir Family

Lens Crafter's about five years ago I was homeless and living down at the Gospel Mission and they were able to help with a free pair of glasses
And I told myself when my situation changes I would gladly do business with him and I did.

Friendly. Great customer care. Pristine working environment. Product knowledge. Courteous and lots of smiles. Listens and exudes care and concern. Highly recommended. Prices were great. Affordable.

Great customer service! We did not have to wait at all. Dr A was very thorough with his exam. We especially liked his explaining what he was doing and sharing his findings with us right away. We would definitely recommend the Sexton Vision Group in Puyallup to anyone who needs an eye exam.

Love this group! Very nice and extremely knowledgeable. Highly recommend.

Very positive experience. On time, efficient, Dr. Auyoung was very informative and personable, and ordering new glasses with Allen was a quick and easy process.

I stopped seeing the Sexton group for a few years due to travel and have regretted it. This is the best eye group in the area. Dr. Bailey was friendly, professional and knowledgeable. Office staff is friendly.

The staff are courteous. No wait time- promptly called at your appointment time. The facility is clean.. The doctor is courteous, explains results of tests, and asks if you have questions- they listen🙂

It's not just a store in a mall. It is a professional center to get your eyes tested by experienced Doctors of Optometry and they have others to assist in selecting the best frames and lenses according to your desires and needs. They also diagnosed my husband's need for cataract surgery and gave guidance and follow up assistance.

Easy to schedule online with multiple reminders of upcoming appointment date & time. Friendly, polite & professional staff in appearance and demeanor and most helpful regarding insurance and pricing questions. I was most impressed with the photos taken of eye showing retina, vessels and surrounding area...all without dilation and the ability of doctor to show on computer screen and review with me. I will be returning to this provider in the future and highly recommend Sexton Vision Group at Pearle Vision - Tacoma Mall area. So thankful that they are part of UnitedHealthCare.

Dr. Dhaliwal and the techs were awesome: efficient, thorough, and kind. I appreciated the help anticipating insurance and out of pocket costs so I was fully informed of how my benefits were best being applied.

Every one from both front desks to the doctor where very kind and provided detailed explanations through out the appointment/ fufilling my glasses prescription. A pleasant and stress free experience overall : )

I was very happy with the whole process. It was easy to make an appointment for a somewhat urgent matter and I received one same day at a convenient time. When I arrived I was helped on time and from very friendly personnel. The doctor was very thorough and explained everything throughout the process. Overall I was very happy with the care and would definitely be seen there again.

Highly recommend their caring eye doctor and staff for being so informative during my exam and the best customer service I’ve had when purchasing my glasses! Thank you Leilani!! Very professional and clean atmosphere

I had a scary eye emergency and they fit me in the same day I called. They were super busy but the staff was great and the optometrist spent a good amount of time explaining to me the situation and answering all of my questions. Everyone in the office was extremely professional and friendly.

They are friendly, professional,informative and helpful. Wonderful staff took the time to help find the perfect glasses with the extras I wanted. I won't go anywhere else!

We went for a regular eye checkup. It was like a glasses shop in the front but a full eye exam office in the store. Everyone was super nice, doctor was knowledgeable, and answered all of our questions.

They were able to get my daughter in the same day and made her feel comfortable. She usually gets a bit anxious. Very friendly staff and talked us through all the things.

They were able to accommodate a switch in the schedule for me in the same day. Doctor was thorough, friendly, and efficient. Experience was great- all staff went above and beyond expectations. Highly recommend!!!

Everyone here was very friendly and welcoming. I felt like they were actually listening when talking to the doctor with my recent concerns. We went over multiple solutions options and I felt very good leaving there.

Entire team were pleasant, professional & knowledgeable. The scheduling team went out of their way to accommodate my schedule.

Made a last minute appointment needing a new prescription for glasses. Intake was done easily online ahead of time, the desk pulled up my VSP before I got there, and the appointment was quick and thorough. It was nice to see what's going on in my eyes with a crisp HD screen.
After my appointment I scanned the shelf of the attached Pearle Vision but didn't see anything that caught my eye since I already had some frames in mind. Felt zero pressure to use my prescription over there. Great experience, will be back.

Very thorough, professional, straightforward, and efficient. I did not feel rushed and had all of my questions answered. The need for further testing was explained as well as next steps pending that testing, which I appreciated.

Everyone was great. They're always friendly and make you feel right at home. Dr. Bailey is wonderful, she explains everything and answers your questions.

I truly appreciated all the information and help the doctor gave me. Everyone in the office was very helpful and informative. I would highly recommend this practice.

Dr Kalina was very pleasant and explained what I asked about. Very happy that exam didn’t include pupil dilation! Extremely satisfied!

Everyone was very nice and very speedy. I like that I wasn't pushed by something. They have a very good selection of glasses frames I would recommend LensCrafters

The service exceeded my expectations. One pair of my glasses came earlier than expected which was really nice. I was contacted to pick them up which I really appreciated. The lady that helped me was very personable yet professional.

Great experience, staff very professional and knowledgeable in their work. The Doctor was very informative and concerned about her patients. Overall I would go back each year or every two for an exam.

Excellent customer service! Everyone is very helpful, friendly, and knowledgeable. The gentleman that helped me was so patient and accommodating. He never rushed me and was great about offering advice and information that really helped me to make my final decision regarding styles.

Doctor, assistant and front desk were all helpful and kind. My exam didn’t take long and was seen right on time. 10/10 recommend for eye exam